Privacy Policy

1. Information We Collect

We collect information you provide when creating an account (name, email), submitting requests (facility details, descriptions), and using the platform (usage logs, device info).

2. How We Use Your Information

We use your information to: provide and improve the service, process your requests, communicate with you about your account, and ensure platform security.

3. Data Sharing

We do not sell your data. We share data only with: your organization members (as configured by your admin), service providers who help us operate the platform, and when required by law.

4. Data Security

We use industry-standard security measures including encryption in transit (TLS), encryption at rest, and Row Level Security to isolate organization data. See our Data Security page for details.

5. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will delete your data within 30 days, except as required by law or for legitimate business purposes.

6. Your Rights

You have the right to: access your data, request corrections, export your data, and request deletion of your account and associated data.

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies. See our Cookie Policy for details.

8. Contact

For privacy inquiries, contact us at privacy@repairrequest.com.